Panasonic has been making massage chairs for about 30 years. They have a full range of massage chairs at many different price points. We are going to review the EP1273 which is in the 2 to 3 thousand dollar price range. We make a comprehensive review by rating a massage chair in five important categories where it can get up to twenty points. The sum of the points then yields the chair's overall rating out of 100 possible points. Here is our evaluation of the Panasonic EP 1273 massage chair recliner.
Warranty Coverage & Customer Service: We start with the dry subject of warranty coverage. It is less glamorous than going through the wonderful features on this massage chair, but nonetheless, it is important. Warranty coverage is like insurance. It protects you from disaster-just in case. With large ticket items, you want some protection for shelling out your hard earned money. Panasonic gives you rather light coverage on parts and labor which is covered for only 1 year. Other chairs in this range are longer from the factory. The best coverage which exceeds the norm is one year coverage for field service. Customer service is OK. Overall, we give the EP 1273 a 16 in warranty coverage.
Comfort & Ergonomics: We have this category because with the increasing number of features, some functions are not easily accessible or hard to reach. Also, we have tried massage chars that were simply not comfortable to sit after a few minutes. Panasonic has designed the EP 1273 to be comfortable to relax in. The materials are soft to the touch and it comes with a pillow to support your head. The remote control is laid out well and easy to understand. This model rates an 18 for this key area.
Ease of Use: Panasonic has designed a fairly intuitive and easy to use remote. Everything is labeled clearly. Adjustments can be made without having to push a number of buttons to get what you want the chair to do. Adjustments are easy to make to the chair. You can switch from automatic programs to manual programs easily. We give the EP 1273 an 18 in ease of use.
Key Features: There are quite a few important features, but we will narrow it down to two. The two key features are the 8 manual massage treatments and the Swede-Atsu massage mechanism. Panasonic incorporates an amazing array of eight manual techniques. The manual techniques include Shiatsu, Swedish, Hawaiian, tapping, rolling, kneading, compression and percussion. There is a massage therapy for virtually every need. The other key feature is the Swede-Atsu massage mechanism. This is a mechanical feature that is designed to replicate the feel of the use of thumbs and the palm of the hand. The mechanics were patterned after real hand movements and then built into the massage chair. These advance features rate an 18 in our book.
Massage Therapy: The EP 1273 comes with the most variety of massage treatments for a massage chair in its class. You have a choice of automatic and manual programs. You can select from 4 automatic and 8 manual massage techniques. The automatic programs run the entire chair, including the air massage system. The 8 manual massage techniques are specifically for the back. Furthermore, there are 3 massage courses that target specific areas of the back. You can also vary the roller width and the intensity settings of the massages. The leg rest comes with an air compression massage for the feet and calves. This is a nice package of thorough massage therapies for a mid range massage chair. The EP-1273 is rated an 18 for massage therapy.
We rate the EP 1273 an 88/100 in our overall rating. The EP-1273 is packed with some great massage techniques. This full body massage chair provides the most massage techniques in its price category. You get a thorough arsenal of massage treatments. The stretch function is a great addition and provides an effective method to relieve tight muscles in the legs. The warranty on this model is less than we would like to see. If you are looking for a full body massage chair, the EP1273 certainly provides solid massage therapy compared to massage chairs in its class.
Warranty Coverage & Customer Service: We start with the dry subject of warranty coverage. It is less glamorous than going through the wonderful features on this massage chair, but nonetheless, it is important. Warranty coverage is like insurance. It protects you from disaster-just in case. With large ticket items, you want some protection for shelling out your hard earned money. Panasonic gives you rather light coverage on parts and labor which is covered for only 1 year. Other chairs in this range are longer from the factory. The best coverage which exceeds the norm is one year coverage for field service. Customer service is OK. Overall, we give the EP 1273 a 16 in warranty coverage.
Comfort & Ergonomics: We have this category because with the increasing number of features, some functions are not easily accessible or hard to reach. Also, we have tried massage chars that were simply not comfortable to sit after a few minutes. Panasonic has designed the EP 1273 to be comfortable to relax in. The materials are soft to the touch and it comes with a pillow to support your head. The remote control is laid out well and easy to understand. This model rates an 18 for this key area.
Ease of Use: Panasonic has designed a fairly intuitive and easy to use remote. Everything is labeled clearly. Adjustments can be made without having to push a number of buttons to get what you want the chair to do. Adjustments are easy to make to the chair. You can switch from automatic programs to manual programs easily. We give the EP 1273 an 18 in ease of use.
Key Features: There are quite a few important features, but we will narrow it down to two. The two key features are the 8 manual massage treatments and the Swede-Atsu massage mechanism. Panasonic incorporates an amazing array of eight manual techniques. The manual techniques include Shiatsu, Swedish, Hawaiian, tapping, rolling, kneading, compression and percussion. There is a massage therapy for virtually every need. The other key feature is the Swede-Atsu massage mechanism. This is a mechanical feature that is designed to replicate the feel of the use of thumbs and the palm of the hand. The mechanics were patterned after real hand movements and then built into the massage chair. These advance features rate an 18 in our book.
Massage Therapy: The EP 1273 comes with the most variety of massage treatments for a massage chair in its class. You have a choice of automatic and manual programs. You can select from 4 automatic and 8 manual massage techniques. The automatic programs run the entire chair, including the air massage system. The 8 manual massage techniques are specifically for the back. Furthermore, there are 3 massage courses that target specific areas of the back. You can also vary the roller width and the intensity settings of the massages. The leg rest comes with an air compression massage for the feet and calves. This is a nice package of thorough massage therapies for a mid range massage chair. The EP-1273 is rated an 18 for massage therapy.
We rate the EP 1273 an 88/100 in our overall rating. The EP-1273 is packed with some great massage techniques. This full body massage chair provides the most massage techniques in its price category. You get a thorough arsenal of massage treatments. The stretch function is a great addition and provides an effective method to relieve tight muscles in the legs. The warranty on this model is less than we would like to see. If you are looking for a full body massage chair, the EP1273 certainly provides solid massage therapy compared to massage chairs in its class.
About the Author:
There is only so much we can put in a product review, so check out the fabulous features and functions of the Panasonic EP1273 Massage Chair at our site. You will find the complete line of Panasonic Massage Chairs including the new Real Pro Ultra series, which is the most recent line by Panasonic.
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